This Christmas, we’re sharing good thoughts to all corners of the world!

What does a Cabin Crew feel when flying? Freedom, happiness, friendship, gratitude? Once you have stepped on board in an impeccable uniform means you have fallen in love. The best part is that aviation will never leave you and will always by your side.

Now comes a harder question. What does a Cabin Crew feel when flying on Christmas day? A huge emptiness in the soul caused by the absence of family and friends. No matter how amazing the big cities are, home is the place where your thoughts fly most often, especially when December is coming, you appreciate more and more what you had back home.

In Dubai, Doha, London or Paris, children do not go from door to door to sing carols. You hear Christmas songs only on shopping malls in other languages that you mother tongue. Your grandma is not baking sweets, your father is not preparing mouth-watering meat and the mulled wine doesn’t have the same taste. Actually, all of these are happening, but really far far away. Of course, among Cabin Crew are those lucky flight attendants who have free days during Christmas Holidays and get to feel these in person. Even though we’re far, we respect our countries’ traditions with joy in our soul.

Christmas onboard is amazing! Passengers become your second home. They need all your warmth and you, as a Cabin Crew, have to offer everything in the right way. Often onboard you’ll hear Christmas Carols, you’ll dring hot cinnamon tea and the most inventive ones bring with them Santa hats, gingerbread and chocolate.

Let’s just look at the bright side: onboard you can celebrate New Year’s Day each time you are above a country in which the time zone shows 00:00. The longer the destination is, the more wishes you can make, be closer to fireworks and also offer passengers lots of champagne glasses.

On one hand, as cabin crew you make lots of sacrifices, but on the other hand, you gain new experiences which you’ll remember years after years and will make you feel proud. You build lots of friendships, you share common ideas, you laugh at the same jokes with your colleagues,  these are small things that make a flight attendant’s life rich. The most important thing learnt as a cabin crew is that time is not measured in hours, but memories. When you come back home after your aviation career ended, you realize distance hasn’t changed your relationships from home. Grandma’s still baking sweets, you still decorate the Christmas tree along with your family.

Give the others what you have in your soul is one of the virtues that make people superheroes. Aviation is the place where you feel these things. You cand easily call it “home” and keep it in your soul for the rest of your life. When you’ll want to rewind time, you’ll have your memories right there, waiting for you.

Place your wish under the tree and if it’s strong enough, it will catch wings sooner than you think.

How to be Cabin Crew team wishes you Happy Holidays wherever you are! Fully enjoy every moment because each individual’s happiness only depends on themselves!

*All the pictures in this article are of our students’ who now follow their dreams in the clouds.

Roles and responsibilities of a Cabin Crew

The most important responsibility of a flight attendant is to make sure her passengers are safe, then to assure they are feeling comfortable. Because Cabin Crew are considered the ambassadors of their airline companies, it is expected from them to have impeccable service and to have a friendly attitude, slightly approachable, natural enthusiasm and an immaculate image.

A flight attendant has multiple roles she/he has to fulfill during their flight, and the most known ones are:

Air hostess

Each cabin crew involves directly into the process of meeting and boarding the passengers, as well as taking them to their places at First Class or Business Class, and also in disembarking them.

Nanny

Flight attendants take care of unaccompanied minors. The Etihad Airways company has a special training called Flying Nanny, and for the most important flights they are allocating a flight attendant who takes care and plays with the children in the plane.

Nurse

Each cabin crew has the role of a nurse which offers first aid to passengers in case of any medical problem.

Waitress

Besides serving food and beverage, Cabin Crew are also serving goods from duty-free having, therefore, the role of a sales agent.

Secretary

The flight attendant must write the written documentation with the details about all the incidents happened during the flight and more others like: papers for catering, duty free service, passengers feedback, usage of medical tools, if there were any delays and what was the cause of it.

The person who makes sure the passengers are travelling safely

The cabin crew can encounter situations like fire in the cabin, force landing, deviation from the initial itinerary, terrorist attacks and situations which need their unconditionally first aid support. In these cases, they must be sure that the passengers are following the rules strictly or the procedures imposed by the Civil Aeronautics Authority.

After you have been recruited as Cabin Crew, you will have to go through a training period between 6 – 8  weeks in which you will learn: Safety Measures and Urgent Procedures, Measure and Procedures of Security, First Aid and Human Resource Management.

After you graduate your training, you will be in probation for approximately 6 months, time in which your performance will be evaluated periodically by the line manager and other superiors, but also by trainers. Every 12 months the flight attendant will have a reexamination of their knowledge in order to renew their flight license.

Therefore, Cabin Crew can face multiple situations, not at all normal, for which is mandatory to have some qualities like diplomacy, team spirit, initiative, power of adaptation and organization.

We prepare you to pass any airline interview:

If you want to have a broad overview of the role and duties of cabin crew, airline companies profiles, stages of each airlines’ interview and how to pass them, we are waiting for you at our 4 days intensive course. We make your perfect cabin crew CV & pictures, we help you gain confidence and learn how to speak in public, so you will have a flawless performance at your cabin crew interview. Details and registration here.

What it’s like to be a Cabin Crew?

You may have heard many of your friends say that they dream of becoming a member of the cabin crew. After long talk sessions with them about their job, you could have developed the same goal. Before deciding on following their footsteps, there are a few things that you need to know about what it is like being a cabin crew.

The training is no joke. The training that you have to go through is very challenging and will take around four to eight weeks. You have many written and practical exams that you need to complete. This means that you will have to spend long hours to study and understand everything that you learned in the classroom. After some time, there will be aircraft cabin mock-ups that could be dreadful. You are required to pass each exam with at least 90% grade. If you fail to reach this mark three times, the airline will send you home. Once this happens, you won’t be able to reapply for six months. You have to deal with the differences in time and weather in different places. For flight attendants that travel internationally, it is a struggle to adapt to the life of experiencing different time zones and climate or weather every day of your career. Because of the schedule that you are on, you will most likely become sick at the beginning because your body is not programmed to go through that as frequently as you do as a flight attendant. However, after some time, you will become accustomed to that specific lifestyle. All you have to do is to ensure that you are in good health at all times. To avoid getting sick, you can take vitamins and health boosters. Though it is great to be living your dream, you need to remind yourself that health is wealth.

Dealing with passengers is not the easiest task. Every day, you will have to face people with different personalities, behaviour, and temper. As a cabin crew, it is essential to learn how to deal with all kinds of people. You will have to deal with some who will complain a lot or those who have multiple questions that may seem pointless. However, it is your responsibility to make them feel comfortable throughout the flight. Always remember to smile when you face your passengers. You are not their waiter, but you are the one who will save their lives if something happens. Although you indeed have to bring them their food and drink during the flight, you were not trained for weeks to do only that. You will learn what to do in case an emergency arises. There are procedures that you will have to perform during your mock-ups. You will be taught what you have to do if the plane malfunctions or a medical emergency happens mid-flight. As a flight attendant, you have many responsibilities, most of which is to attend to your passengers. However, you should never forget what you trained long and hard for. Although there is only a slim chance of something tragic happening, you still have to review and recall the steps you have to take. You will receive amazing perks.

As a beginner, your salary won’t be as high as you may have expected it to be, but there are several benefits that you can get. During your layovers, while working, your company will let you stay in excellent hotels. You will also receive discounted tickets when you want to travel for personal reasons. Regarding your salary, there is no need to worry. The pay will continue to work up the pay scale as time passes by. There will be no more holidays for you. During the contract signing, your employer will inform you that you will no longer have any holiday or birthday leaves. You will have a schedule that you will have to follow, and if your day-off falls on any of the significant holidays, then you are in luck. However, if you are scheduled to fly on those days, then you will celebrate with your passengers on board. Although it may be lonely, it is an entirely different experience that may be amusing at the beginning. After some time, you will get used to your schedule and spending most of your time away from your loved ones.

It is your responsibility to solve unexpected problems. One example of an unexpected situation is when a bug or pest has entered the plane. Though there are people whose job is to clean the aircraft often, there are still instances wherein you will find one, such as a cockroach, aboard. If this happens, you can perform cockroach control with non-toxic killer products. It may not seem that important, but it is crucial to show your passengers that you value cleanliness. Also, some people have a phobia of these pests. Making sure that the plane is bug-free ensures that none of the passengers will go into a panic attack.

These are only a few advantages and disadvantages of being a flight attendant. If you still want to be a cabin crew member after learning about what it really is like, then you should go ahead and pursue your dream.

Happy and safe flights!

Guest Post by Cora L.

We prepare you to pass any airline interview:

If you want to have a broad overview of the role and duties of cabin crew, airline companies profiles, stages of each airlines’s interview and how to pass them, we are waiting for you at our 4 days intensive course. We make your perfect cabin crew CV & pictures, we help you gain confidence and learn how to speak in public, so you will have a flawless performance at your cabin crew interview. Details and registration here.

Diana and her motivation to become Cabin Crew

I couldn’t even know how to start Diana’s story. I admit that in the moment I read what I wrote I felt very happy, because I’ve never known her motivation of becoming a Flight Attendant. Just now, almost 10 months after I met her, I found out the real reason why she wanted to prepare with us and why she fought so hard to become a Cabin Crew. I let you read her story, it’s a sincere one and truly emotional.

“I know that most people want a career in aviation due to the desire of travelling the world, having a fulfilling life, in which no other day is the same as the next one. I will be honest, I wished to become a flight attendant due to financial motives. Yes, I admit, I arrived at a point in my life where my actual job offered few financial perspectives, and the situation from home wasn’t so pink. I had two parents closed to retiring, a bank loan and a long list of things that were asking rapidly to be resolved. I know, doesn’t sound so optimistic, but this were the real reasons in that moment. I woke up alone in the situation of holding the financial situation of my family, concerned in the same time for the present and the future of my parents. For me, my family is extremely important and it’s the motor that keeps me alive. And with my ‘fabulous’ salary which permitted me to live decent in Bucharest, I knew I didn’t have something to offer.

So I had to brace up and I thought what I can do. Two of my best friends were already Flight Attendants for an airline company in the Middle East and I knew how much they won, what monthly salary enters in their pockets, what expenses they have, and how much they get to save every month. One of them already made a bank credit of 20.000 euros from a bank in UAE (credit obtained relatively easy, installment credit for 3 years, without any rate of interest), with want she wanted to start a small family business, in Romania.

I thought to follow their example, mostly from a financial perspective, not especially for the glamorous life, full of travels and luxury. I didn’t know anything about this domain, I knew only that I wanted to go to one interview and to pass it, to not arrive in the situation to apply over and over again in order to be accepted. I admit, I sometimes put a big pressure on myself and I want performance more than anything. Therefore, in a few weeks, I made my homework about what will I do in order to pass successfully the interview with an airline company.

On the 13th, in a Wednesday, I registered to How to be Cabin Crew preparation course. I laughed and I said I will confront my bad luck, due to being on the 13th. I admit, I thought 3 weeks before making this step: to go, to not go, what if I pay 350 euros and I don’t get hired, what will I do? I admit, I was a little bit skeptical, again from financial reasons. My mother told me direct: “Diana, if you don’t take any risk, you will not win. So go, invest money in your preparation, and after you have the chance to have a salary 10 times higher.” It had sense what my mother told me, to I bet 350 euros + a new suit for the interview, following that today, when I write this text, to have a salary around 2500 euros monthly, approximately 8 times higher, exactly like my mother said.

I don’t know if I can put into words what I experienced/learned at your preparation course. It was probably the most beautiful experience before starting my aviation career. Just my first flight as Cabin Crew succeeded to dethrone this experience. Even if I wouldn’t succeed for the first time, I felt that I truly invested in my personal development, and everything that I learned in those 4 days would have had helpful for anywhere I would go. I understood what my strong points are and what are my minuses, I learned to construct my personal presentation in order not to remain in anonymous, I tested my English vocabulary in a serious of situations more and more difficult and challenging, and most importantly, I had in front of me an example of a strong person, which succeeded to have a beautiful career in aviation. Our trainer had 10 years of experience at Qatar Airways and 2 years’ experience as a recruiter. I admit, I was inspired by her story, her determination to fight for a job like this, how she succeeded to make a career out of this and how she knows to be close to her students and to offer them the best there is. When I arrived home in the afternoon, after 8-10 hours at the course, I stayed with my mother another 2 hours to tell her what I learned, about the task I had to take, about my colleagues, and my face was always full of joy. I finally found myself, I discovered how beautiful it is to work in a team and to do what motivates me. In those 4 days I simply got my wings and I had so much confidence in myself.

Georgiana, one of the girls from How to be Cabin Crew team, told me from the first day “you have the cabin Crew lipstick, you look amazing” and I knew I blushed like a kid. I wouldn’t know how to thank Anca and Georgiana for the passion they put in this project and for the way in which they get attached to us. The girls have something special (and I think every student can confirm this), and with my confession I hope that both will understand (at least a part) the immense joy they brought in me and how grateful I am for what they have done.

After almost 8 months of flying, I overcome all my financial fears and permanent concerns towards the future. Not only because I have a salary that gives me confidence and makes me smile when I read my statement account, but because today I got so much confidence in myself that nobody could take that away from me. I know if I will start again from 0, I would have the strength to get over any obstacle and to stand straight. Aviation is a domain that teaches you how to be a winner.

Courage darlings, the future has big plans for each one of us!”

Diana

 

We prepare you to pass any airline interview:

If you want to have a broad overview of the role and duties of cabin crew, airline companies profiles, stages of each airlines’s interview and how to pass them, we are waiting for you at our 4 days intensive course. We make your perfect cabin crew CV & pictures, we help you gain confidence and learn how to speak in public, so you will have a flawless performance at your cabin crew interview. Details and registration here.

The story of Ecaterina: The girl who worked for the 3 biggest airline companies in the world: Emirates, Etihad and Qatar

After 11 years working as Cabin Crew, Ecaterina is among the lucky ones who had the chance to work for the 3 biggest airline companies in the world: Emirates, Etihad Airways and Qatar Airways. At 25 years old, Ecaterina left behind  her family, her career and the life she was used to and flew to the Middle East. As she confesses, she left “Not just to see the world, because I had already visited it with my parents, both aviators, but to find out what my mother felt every time she was back from a flight; I managed to understand that feeling late, because most of the times I returned to an empty apartment, but when I had my family alongside or when I went home on holidays, my heart was full of happiness and sadness that I have to leave again.” Today, after almost 11 years, Ecaterina is ready to close this chapter in her life and finally put her feet on the ground.

How did you find out about the positions of Cabin Crew in the Middle East and where did you go for the first interview?

I worked for the biggest and best Arab companies in the world. At first I started flying for Qatar Airways, I continued flying for Etihad Airways and I finished my career in aviation at Emirates. When it comes to the job application, for example at Etihad Airways I found out that they were recruiting directly from their website, on the Career section.

How many years did you spent among the clouds? What was your route in the aviation domain until now?

I flew for 11 years! I worked for Qatar Airways 7 years and I can say that it is the company from which I learned the most important things: service quality, protocal, what means “excellent customer service”. I ended my career at Qatar on the position of Cabin Manager.

I moved to Etihad, where I planned to stay only a short period of time, on my road to Emirates. Between Qatar and Emirates there was then the rule of “gentlemen’s agreement”, which allowed the crew to apply for Emirates only after one year of pause after working for Qatar. I worked for Etihad 1 year and a half, but what I liked the most was the fact that they were very interested in my previous experience. They made me feel very welcomed and appreciated. From November 2012 I worked for Emirates as Cabin Crew. From March 2015 I decided that it was time for me to change my life and move on to another career.

How was for you to have a husband working in the same company as Cabin Crew?

I met my husband in 2004, after a few months after I started flying. We got married in 2011, when we both managed to move in UAE. We both flew at the same time for Qatar Airways, approximately 3 years, during those years, when the rules permitted us, we moved in together. We managed to have some flights together as colleagues and also as passengers while the other one was on duty.  Meantime, my husband resigned and he started a new career after preparing for 2 years in USA and UAE.  This was the hardest period, mostly because we only saw each other 2 times in the first year. But, the moment it was decided that Dubai will be the new home for him, I started to plan my move there. After we got married, my life completely changed. It was such a struggle to leave. But, as this job has its benefits I managed to arrange my flights to his delegated destinations, and he came with me in my layovers.

What was your favorite destination?

My favorite destination was and it still is Hong Kong. I consider that it is the most diverse place that I visited so far – the culture, people, food, clubs and pubs. Every time I arrive there it’s a must travel with the ferry.

What were your daily activities in Abu Dhabi and Dubai?

When it comes to my free time activities, I will mention the aerobic classes, riding the bike, going to the cinema, water sports, cooking, golf, going out in the city, electronic games, going to shisha and the list can go on.

What made you apply for Emirates?

I always wanted to fly for Emirates (EK). But it was not meant to be, until it actually happened. I know it is a big company, with an extraordinary reputation. Eventually, who doesn’t want to be part of such a company?  For any company I worked for, even if their publicity and image is spotless, you can stumble upon things that don’t work so well. But, I adapted easily to new rules and I managed to follow them properly to each of this 3 companies.

Why did you stop flying, especially after having such a fulminant career?

I stopped flying for Qatar and Etihad because my husband had a permanent work place in Dubai. From Doha I left without any regrets, because it started to become very tense, with too many hours of flying and it was too strict for a person of my age. The situation was different for Etihad, but I left because it was difficult to drive from Dubai, where I lived, to Abu Dhabi, where I worked. Practically I was in 3 places at the same time. I also had a car accident, and that was the moment I decided to remain only in Dubai.

How did you feel when you wore the Etihad Airways uniform for the last time?

The last flight was very nostalgic. I put an end and started all over again. Even if I stopped flying from March 2015, I can say, without a doubt, that no manual, no course, no human could have taught me so many things that I learned in all these years as a Flight Attendant, personally, professionally, from a cultural point of view and the list could go on. I will forever hold the spiritual joy that every Flight Attendant has when she received the gratitude of the passengers in my heart. For example, I will tell you a short story from one of my flights: At boarding time an elder lady came to me. I approached her, I welcomed her and I asked: “How are you? You seem upset”, because that was exactly how she looked. She started crying and she told me that she was separated from her daughter, she doesn’t know where she is and doesn’t think they have the seats together. I led her to the seat, I took the necessary details and I went to find out what happened to her daughter. After a little while, with all the arrangements made, I came back to her, with her daughter and I said:  “I brought your daughter and I arranged everything in order for you to stay together”. I can’t describe the happiness in her eyes, even if it was a normal thing to do as a Flight Attendant. At the end of the flight, the lady came to me, she hugged and kissed me and she said: “ I will never forget what you did for me!”

Join our courses and become cabin crew with our help!
HOW TO BE CABIN CREW is the biggest training center in Europe dedicated to future flight attendants. Our courses are ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines and more importantly give them the vital information and coaching that will help to ensure they perform on their recruitment day and in their interview to their best advantage. Book your place now – click here!

Our courses are designed to help you to prepare for cabin crew interviews with ANY international airline.

How do flight attendants manage to always look flawless?

Have you always wondered what is the secret by which cabin crew look so fresh and flawless even after a long flight? The answer is simple: because beauty is part of the job. Of course, every woman has a set of beauty secrets that they use but flight attendants stand among a thousand women through perfect makeup, hairstyle, and finally because of their elegant outfits.

They are admired every time they put on their uniforms and step into the airport. They are loved and many women want to be like them. They are beautiful and remain so for 10-20 years. Flight attendants look great every time and every day, even after 15 hours of flight. How do they do that? Especially when a cabin crew’s schedule includes night flights, little rest and irregular meals? These ladies are distinguished by flawless makeup, enviable outfits, surprising attitude, a wide smile and a gentle gaze that will conquer millions of passengers. Below, you can find some beauty tricks directly from flight attendants.

FLAWLESS OUTFIT

Makeup is extremely important for a flight attendant. Always, while flying, you need to look your best, even after long flying hours. This is the main reason why high quality makeup products are in high demand. It seems like these women don’t ever age and this is true, mainly because they follow the steps below for a close to perfection appearance.

  • Skin care is essential for cabin crew

Flight attendants use very hydrating creams during flights in order to prevent skin dehydration while they are up in the clouds. The makeup products that are mandatory in the aviation industry are: foundation, eyeshadow, eyeliner or eye pencil, mascara, blush, lipstick (the color depends on the company you’re working for) and nail polish. They keep their lips perfect with an intensely moisturizing conditioner, over which they apply the contour and their lipstick. They always apply it after a layer of gloss because they say that it looks much better.

  • Stewardesses keep their makeup intact with thermal water spray

When flying on long routes, cabin crew refresh their look with a thermal water spray. In addition, they can hold cold bottles, a method that calms the skin and reduces inflammation around the eyes.

  • The hair, which must always be caught in a bun, should never be fixed with hair spray (because in the dry environment of the plane, after 2 hours it will be full of dry peels), but with hair oil in order to keep it moisturized. The most recommended hair oil is argan, as it helps hydrating and nourishing in the depth of hair, while also being a natural product. The color of the hair must be natural or with two shades darker or lighter than the natural shade.
  • Tattoos or piercings should not be visible while wearing the uniform.
  • If the flight attendant is wearing glasses, they must have a thin, black, brown, silver or golden frame and have no stones or other attached accessories (each airline imposes its own rules on the accepted spectacle model). Wearing a watch is mandatory when flying, but stones or very large dials are not acceptable. Only one single ring is allowed on each hand. Recommended earrings should not exceed the earlobe and dental appliances of any kind are strictly forbidden.
  • The uniform is always business. Most of the outfits both from large airlines and from low-cost airlines require the presentation of a stewardess / steward’s business image. Color differs from one company to another. The shirt is impeccable, and the skirt offers an allure of the flight attendant’s femininity. The steward’s costume communicates a sense of security and professionalism to the passengers.

TAKE CARE OF YOUR HEALTH!

Flight attendants take care of their health through the following rituals:

Antioxidant regime is beneficial to beauty. Even if they are tired, cabin crew revive their skin instantly by including antioxidants in their diet. The first face-lift foods are peppers, thanks to their high content of vitamin C. Also, currants, salmon and avocados can do wonders for your skin.

The importance of hydration during flight: the secret of fresh skin doesn’t consist much in an effective cream, but in a proper hydration. But you have to be careful of what you drink! Cabin crew avoid drinking carbonated drinks that only bloom instead of mitigating the thirst. They instead choose lemon water and natural herbal teas.

Health and skin care routine countines after landing: Flight attendants continue their beauty ritual even when they are on the ground. Once you get to the hotel, it’s important that you never skip the cleansing ritual and take care of your body and complexion with serums and hydrating oils.

The outfit combines perfectly with the attitude towards their beloved job. The makeup, uniform, hairstyle, but especially the attitude outlines what we call today “Flight attendant, a perfect lady.” And do not forget: your smile opens doors and fulfills the desires up in the clouds.

Join our courses and become cabin crew with our help!
HOW TO BE CABIN CREW is the biggest training center in Europe dedicated to future flight attendants. Our courses are ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines and more importantly give them the vital information and coaching that will help to ensure they perform on their recruitment day and in their interview to their best advantage. Book your place now – click here!

Our courses are designed to help you to prepare for cabin crew interviews with ANY international airline.

Advantages of working as Cabin Crew

How many of you have dreamed about being a Flight Attendant since childhood? Working as cabin crew makes you think about a luxurious lifestyle and being financial independent. For sure it’s one of the best jobs in the world and so many youngsters dream about having this job. 

Why? Well, let’s see what are the advantages of working as Cabin Crew 

You travel the world

Travelling across the globe and having access to every continent it’s a very good reason for a flight attendant to wake up every day smiling and to prepare carefully for each flight. Each journey is unique because you work and live among other nationalities gathered from each corner of the globe, doesn’t matter if they are your colleagues or your passengers. 

You are paid to travel

Do not forget that you are paid to travel while others don’t have the financial support to travel or in other cases, they don’t have “the luxury” due to lack of time. 

You don’t pay utilities or rent

Free accommodation and utilities are only offered for those who are working for an airline company in the Middle East. You will have the opportunity to live with a colleague or two in beautiful fully furnished apartments which will offer you the comfort needed in order to feel spoiled in your own home. 

Good salary 

Working as Cabin Crew, your salary is above the normal wage of many countries. This salary increases in time, by each promotion, you get bonuses out of duty free sales and also, annual bonuses. At an Arabic airline, you can earn approximately 2500 $/ monthly (the salary depends on the monthly flight hours)

Easier promotion

At a Middle East airline company you have the possibility to get promoted very fast compared to other jobs, and you get the satisfaction that you are rewarded based on your efforts. 

You have access to 5 start hotels and restaurants

By having this job you have access to so many benefits, among that having access to five start hotels and restaurants and also discounts to many shops based on some coupons. 

Cheaper flight tickets 

Flight tickets with a discount represent another advantage both for you as an employee and also for your family and friends. This makes you that in your free time or vacation to be determined to travel, to explore, and to do your baggage once again to see where your feet will lead you. Who knows? Maybe to an exotic place, or, why not, to a new city that waits to be explored. 

Uniform

The pride of wearing the uniform represents another privilege many of us are aspiring to. Each time Cabin Crew are walking in the airports, the passengers admire the elegance and refinement of the uniform, as well as the idea of team of pilots and cabin crew. 

Friends from all cultures 

Friendships all over the world can be built upon the experiences lived together on a flight. In aviation it is said: We don’t put accent on the destination, but on the experience of the journey. 

Join our courses and become cabin crew our help!
HOW TO BE CABIN CREW is the biggest training center in Europe dedicated to future flight attendants. Our courses are ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines and more importantly give them the vital information and coaching that will help to ensure they perform on their recruitment day and in their interview to their best advantage. Book your place now – click here!

Our courses are designed to help you to prepare for cabin crew interviews with ANY international airline.

How to write a Cabin Crew (Flight Attendant) CV

Whether you’re attending an airline’s open day or applying for cabin crew roles online, preparing a professional CV is one of the most important parts of the application process. In this article, we go over what recruiters in the aviation want to see on your CV and provide you with step-by-step advice on how you can prepare your cabin crew CV to ensure it is optimised for the aviation industry.

As air traffic is increasing year-on-year, the aviation industry is growing at an unprecedented pace. And flight attendant roles are among the most sought after in the industry. This is a trend this is not likely to change any time soon. By 2037, Europe is expected to require an additional 187,000 cabin crew members, while the Asia Pacific region is expected to require an additional 321,000 cabin crew members*.

Despite this growth, competition for cabin crew roles is strong. Major airlines receive thousands of applications for cabin crew roles per month. As such, having a professional CV that is written in line with the expectations of the aviation industry is crucial.

Although experience is always beneficial when applying for cabin crew roles, many airlines employ entry-level individuals. So whether you’re new to the aviation industry or a seasoned cabin crew professional, use our tips to ensure your CV is having a positive impact in your applications.

How to structure your cabin crew CV?

Include a photo – Unlike most other positions, it is necessary to include a photo on cabin crew CVs. The type of photo you include in your cabin crew CV could be make or break your application. Don’t include holiday photos or photos of yourself from a distance. The photo should be a professional head and shoulders shot of you wearing business attire, about the size of a passport photo.

Remember what the airline is looking for – someone who is professional, articulate and well-presented. Bring this out in your photo – which may be the first impression the airline gets of you – and you have taken a big step towards securing your role in the aviation industry.

Position your photo in the top left/right corner of your CV.

Include your Statistics – Some airlines require members of the cabin crew to be a certain height, so make sure to include these details, ideally in a concise section that stands out on your CV. Go further by adding other specific details that are relevant to the job application, such as any extra languages that you speak and swimming ability.

Placing this information in an easy-to-find section of your CV will ensure the reader can instantly locate it. Most recruiters spend only a matter of seconds reviewing CVs, so you don’t want them having to spend half a minute scanning through your document. If you’re applying to an airline that does not have height requirements, don’t include these details.

Include a Professional Profile – Often called a personal statement, a professional profile is a concise introduction at the top of your CV, usually around 75-125 words in length. This is your chance to tell the recruiter about yourself as a professional and what you can offer as a member of the cabin crew. Avoid being vague and ensure your professional profile is specific to the aviation industry. This is often a good place to talk about the airlines you have worked with and the routes you have worked on as a flight attendant.

Include your Work Experience – Add a work experience section (if you’re new to the aviation industry, start with the education/qualifications section). Structure your work experience in reverse chronological order, starting with your most recent role and working backwards. Use bullet points for ease of reading and ensure to use active verbs and dynamic language.

Focus on your key, relevant responsibilities and achievements rather than detailing a list of everything you did, which could end up reading more like a job description. For example, draw attention to the flight safety instructions you delivered, your regular engagement with passengers and your compliance with safety standards.

If you don’t have experience in cabin crew roles, identify your transferable experiences and skills and focus on those. Have you got experience in customer-facing environments? Have you got experience handling cash or serving food? These skills are all transferable to cabin crew roles, so ensure you utilise them to full effect.

Include your Education and Qualifications – Include any qualifications you have achieved, starting with your most recent, alongside the dates attended and the college/university names. Specify any certifications or licences you possess that are required for the job.

Remember to detail any training you have undertaken that is relevant to cabin crew roles; these might include airline-specific training, first aid, food handling, emergency procedures, customer service and safety.

It’s always a good idea to embark on new training courses and acquire new skills to enhance your capabilities while searching for jobs in the aviation industry. For example, a two-day first aid course could add a great deal of value to your CV; when you weigh up the cost and time involved with undertaking professional development, you might find it could pay off in the long-term.

Additional Tip – If you’re preparing a CV for a cabin crew position in a non-English-speaking country, note that your CV should still be written in English, as English is the international language of the aviation industry.

What Skills are required for Cabin Crew Jobs?

Customer Service – The role of a flight attendant is fundamentally about providing a positive, pleasant experience for customers while ensuring their safety. Excellent customer service skills play a big role in delivering these positive experiences.

However, simply stating that you have great customer service skills isn’t going to add any real value to your CV. You can be sure that almost everyone who applies for cabin crew jobs is going to claim to have great customer service skills, but less will actually demonstrate these skills.

Detail your specific experiences interacting with customers. Draw attention to your time in customer-facing roles and highlight your achievements while dealing with customers. Maybe you once went the extra mile for a customer who was dissatisfied or turned a dissatisfied customer into a repeat customer? These are tangible achievements that show your customer service qualities, and they add a great deal of value to your CV.

Whether or not you have experience in cabin crew roles, it’s important that you highlight your experience engaging with customers (or people in general if you don’t have customer experience).

Communication – A key part of your job as a member of the cabin crew will involve communication, both with customers and colleagues. You will be required to communicate safety/emergency procedures to passengers in a clear manner and liaise with your colleagues to ensure the efficiency of cabin tasks.

 An effective way of demonstrating your communication skills is to draw attention to both your work and non-work activities. Have you taken part in public speaking events? Have you delivered presentations or led meetings in your previous positions? Outlining these kinds of experiences is a great way of letting recruiters gain an understanding of your communication skills.

Professionalism – As the face of the airline, you will play a key role in determining what customers think of the airline. This is why recruiters look for cabin crew members who can demonstrate a strong degree of professionalism on a consistent basis. You need to be able to maintain your professionalism in challenging situations or when dealing with problematic passengers. Highlighting specific experiences where you demonstrated your professionalism in such situations will have a positive impact on your CV.

Teamwork – Cabin crew operations run smoothly when team are cohesive and working collaboratively. Very often, you will be working with new people who you have never met. As such, you need to able to quickly adapt to working in new teams and bond with people from various backgrounds. Working effectively as a team might extend to taking over your colleagues tasks while they assist an elderly passenger or asking them to assume your responsibilities in order to achieve positive outcomes.

To draw attention to your team working skills, you might want to describe your experiences outside of employment. This could range from captaining your local rugby team to success or collaborating with fellow students during a group project at university.

Appearance – Although not directly a skill, maintaining your appearance is an important aspect of being flight attendant. Airlines have grooming standards and some will go as far as to specify how you should style your hair. You will need the organisation skills to ensure your uniform is always immaculate and your dress code is in line with the airlines standards.

A great way to demonstrate your polished appearance is through your CV photo. Additionally, your interview or any other engagements with airline recruiters is always an ideal opportunity to show off your elegance and your crease-less attire.

Adaptability – As a flight attendant, you’re likely to get about 156 days off per year, a significant number in comparison to the average office worker who gets around 96 days off per year. Despite this, you will need to be adaptable with regards to your plans at home. Flight delays are not uncommon, and you should be prepared to make changes to your plans at short notice.

Not only should you exhibit adaptability with your plans back home, but also with your activities during the course of flights. Altering your priorities as flights progress in order to adapt to new situations is an important part of the role.

Demonstrate your penchant for adaptability in your CV by specifying times when you acquired new skills to perform new tasks, took on new responsibilities or developed alternative solutions to problems.

Source: CV-nation.com

* According to Statista, the demand for new cabin crew members in the aviation industry is expected to be 187,000 for Europe and 321,000 for the Asia Pacific region (2017).

Get your wings with us! Attend one of our courses!

Become cabin crew with our help! The How to be Cabin Crew course fully prepare applicants for the challenges they will face on an airline interview. This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines and more importantly give them the vital information and coaching that will help to ensure they perform on their recruitment day and in their interview to their best advantage. Book your place now – click here!
This course is designed to help you to prepare for cabin crew interviews with ANY international airline.

How was at the European Cabin Service Conference for Corporate Flight Attendants

On behalf of our team, I participated at the 4th Edition of the European Cabin Service Conference for corporate flight attendants, which took place in Brussels last week. The conference was hosted at the Hilton Grand Place, and it was now a traditional 2-day educational and networking Event.

 

 

Flight Attendants, Hostesses,  Commercial Assistants or Cabin Crew Members, Caterers, Chefs, Suppliers Trainers,  Pilots or  Flight Technicians, civilian or military, we all joined this event  to learn about best practices in business aviation industry, to share  thoughts and to “Prepare for Success”.

After four years, this conference grew significantly. Not only because of the attendance numbers but also because of the increasing number of top quality speakers.

This year’s agenda was pretty full and we enjoyed the various presentations that were brought to us by the speakers and we found the experts’ advice useful.

First day began with a warm welcome remarks and introduction of the workshop by Mr. Athar Husain Khan on behalf of EBAA and Mr. Pierrre Rambroul from Uppersky Gourmet.

It was followed by a catering workshop, where we learned how to build a fast dessert, how to compose an elegant fruit basket, how to manage the dry store in an aircraft, how to make the perfect smoothie for the passengers. The speakers were Mr. Pierre Rambroul from Uppersky Gourmet, Mr. Martin Henschel from Carlos Aviation Catering Network, Ms. Emma Mair from Absolute Taste London, Ms.Paula Kraft from DaVInci In-Flight Institute Training, and Mr. Andre Seijbel from Galley Cuisine VIP InFlight Catering.

We had a very interesting presentation afterwards about aviation in China, about traditions, chinese passengers and special dishes by Ms. Hong Wang from Air Culinaire Worlwide.

Mr. Matthew Delamere from Eyelevel introduce us in service skills, and Mr. Manuel Ramos from Caron made a live presentation about make-up techniques. We ended the day with a  networking dinner reception, time to socialize with old friends, or to make some new ones.

Second day of the conference started with welcome remarks by the ECFAC representatives, and then Ms. Christine Mairesse, from EBAA, introduce us about WE-CARE program, the program created for the business aviation operators and corporate flight attendants.

Mr. Brent Palmer from MedAire was the next speaker, with inflight and on the ground medical lessons.

Communication from a safety and interpersonal sense by Ms. Yasmin Milner from Corporate Flight Training was next on the agenda, followed by a session of Crew Resource Management by Mr. Thomas Vrancken from FlyingGroup.

We learned new things about In-Flight Fire Lithium Management- Competence vs Compliance EASA / Air Ops, by Ms. Isabelle Durand from Aircare Facts, followed by Safety, security and systems by Mr. Terry Yeomans.

We ended the day with a key note speaker from Mr. Scott A. Moore, a former pilot and now a writer, leadership coach and trainer at DaVinci In-Flight Training Institute, who thought us about how can we lead without authority.

This edition saw three new Scholarship Winners. The winners were selected by the Scholarship Donors, in accordance with their respective application procedures.

Fatosj Kalan was awarded a Training Scholarship for Flight Attendants at FlightSafety International in Paris Le Bourget (FR). She received this award from Christiane Gustave and Peggy Marchand on behalf of FlightSafety International as well as from Sharon Rose Arroyo and Tim Kirkwood on behalf of WCA (Women in Corporate Aviation).

Matt Morawski was awarded a Five-Day Culinary Elite Class in Fort Lauderdale, Florida (US), including airfare and hotel. He received this award from Paula Kraft who is the Founder of DaVinci InFlight Training School.

Andi Scott was awarded a Train the Trainer Scholarship in Luton (UK). He received this award from Yasmin Milner on behalf of Corporate Flight Training.

The comitee take the opportunity to encourage each and everyone  to APPLY for these Scholarship that are offered each year. Everyone who consider a career in Business Aviation should apply, it is a chance as well for various companies, associations and institutions to mentor and support you.

It was a successful event, very useful for each and everyone, and i am looking forward for the next edition.

Till then, blue sky and happy landings everyone!

If you want to work as a VIP Flight Attendant and join the exclusive private aviation sector, the Corporate Cabin Crew Training – Silver Service and Etiquette is ideal for you. You have the chance to learn the steps to take in order to become corporate cabin crew and how to provide exceptional customer service and impress your guests on board.

This course specifically caters to the needs of the private aviation industry and is ideal for commercial Flight Attendants looking to make the transition into the world of business aviation or existing Corporate Flight Attendants wishing to brush up on their inflight skills. Book your seat now!- details in here

Becoming Virgin Atlantic Cabin Crew

This post provides details of becoming Virgin Atlantic Cabin Crew.

Application Process

Virgin Atlantic advertises all of their current openings on their website. Once you find an opening that you are interested in, an online application is filled out along with the submission of your resume to the airline. Now, this may seem very simple but don’t get too comfortable! Included in the application are questions aimed to learn more about your personality and some motivational questions to decide if you meet the criteria that Virgin Atlantic is looking for.

Now, if you move on to the next step in the process, you will be asked to submit a video interview where you will be asked to answer questions that center around Virgin Atlantic’s brand. If they feel you have what it takes to become a member of their team, you will be asked to attend an assessment day.

These assessment days consist of group activities to demonstrate your teamwork skills and problem solving skills as well as sitting on a crew seat and reaching the overhead bin. Being a certain height is actually very important when becoming a cabin crew member! There will also be a short test on your assessment day followed by an interview. After this full day, everyone will be sent home and the successful candidates will be chosen!

Training

For a very intense few weeks, the newest members of the cabin crew will be put through rigorous training. Some people won’t make it through these weeks but if you are determined, focused and study for the multitude of tests, you will do it!

The training will take about 6 weeks and includes exams everyday, emergency landings, fire training and security and ditching in water. The training is very physically demanding and can be emotionally draining but so worth it! You will learn all about the different Virgin Atlantic aircraft types, where everything is on the aircraft and you will also be tested on life support protocols.

Nervous about the training? I have it all covered in my Becoming Cabin Crew e-book.

Working Life

Unlike some airlines, such as British Airways, there is only one fleet at Virgin Atlantic, so you are all one big team!  Your rosters will differ every month but your flights will generally consist of long haul flights with a day or two stopover in the destination. Virgin Atlantic does the occasional charter flight which might be short haul, but otherwise all of their flights are long haul.

Working for Virgin Atlantic is great because they fly to some amazing destinations which you can explore during your stop overs. They fly to many holiday destinations as well as cities. Some destinations do not have regular flights, which means an extra long stay for you as crew too!

Salary

Virgin Atlantic cabin crew are paid industry average in terms of wages. Their salary is made up of base pay (around £13,000 per annum), trip pay (£25 per sector) and an overnight allowance. The overnight allowance varies depending on how long the trip is and the destination. This money is loaded onto a a debit card, known as the ‘little red card’, and you get to keep the money that you don’t spend. You are also entitled to generous staff travel benefits.

Accommodation 

There is no need for accommodation when working for Virgin Atlantic as you will be based at either London Gatwick or London Heathrow, where you will be expected to have your own accommodation. High quality hotels are provided down-route.

Are you looking for a job as Cabin Crew? Don’t let the chance slip through your fingers… make sure you have the right resources to maximise your chances of getting the job- check out my resources for Prospective Cabin Crew now!

For more like this visit www.becomingcabincrew.com, a Cabin Crew blog written by Hayley Stainton, a Dr in Aviation and Tourism Research.

Become cabin crew with our help! The How to be Cabin Crew course fully prepare applicants for the challenges they will face on an airline interview. This course is ideal for young professionals looking to get a head start in the profession, introducing the skills and responsibilities expected by the world’s leading airlines and more importantly give them the vital information and coaching that will help to ensure they perform on their recruitment day and in their interview to their best advantage. Book your place now – click here!

This course is designed to help you to prepare for cabin crew interviews with ANY international airline.