Top 10 Cabin Crew Final Interview Questions

The Final Interview is the last step you need to take while dealing with the recruiters. It may last from just a few minutes (as it is the case of Qatar Airways, when you are given not more than 5 minutes) to 20-30 minutes. It all depends on your discussion with the recruiters, what they are looking for on your CV, your past experience and the way in which you succeed to convince them of your future cabin crew abilities.

The discussion is usually a relaxed one; it’s just you and the recruiters. They will pay close attention to your answers, as well as to your body language. How you will support your opinions, along with your ability to take decisions quickly and give relevant answers will also be noticed.

There are some standard questions posed on the final interview. That does not mean, of course, that the questions will remain the same for each interview, or that the recruiters won’t ask you something specific, according to your own professional experience. You have to be prepared for anything, confident and optimistic during all the interview process.

Here is a list of the most commonly asked interview questions, whose response should be kept in mind:

  1. Tell us a little bit about yourself.
  2. Recall a time when a co-worker was not doing their job. Did you step in, and if so, how?
  3. Why do you want to be a Flight Attendant?
  4. What 3 strengths would you bring to the company?
  5. Tell me a time when you were overwhelmed at work. What happened? What did you do? What was the end result?
  6. Give an example of excellent customer service you provide.
  7. How do you feel about wearing a uniform at work?
  8. Why should we hire you?
  9. Do you want to ask us anything?
  10. Recall a time when you had to handle an unruly customer. How did you resolve the ensuing conflict?

Cabin Crew Final Interview Questions: How to answer?

Stay relevant in everything you say. Don’t give very long answers and always come up with practical examples, relating to your own experience. Be sincere and tell the truth in case you haven’t already found yourself in a certain situation. Don’t interrupt the recruiters and try to maintain a positive atmosphere. When you are done, don’t forget to thank them for their time.

My advice is to have the answers to the questions above prepared in advance (or at least have an idea). Don’t memorize them and don’t try to build perfect answers. Smile as much as you can and try to prove the recruiters that all your qualities recommend you for the position of flight attendant within that airline.

swimming test cabin crew

The swimming test. Should cabin crew know how to swim?

Yes, cabin crew be able to swim.

Cabin crew do not have to demonstrate extraordinary abilities for swimming, but must be able to swim for up to 50 meters, across a pool about 2 meters deep.

I cannot swim, but I want to be cabin crew.

There is no swimming test during the recruitment phase, but you must learn how to swim before you board on the plane. During the cabin crew licensing training, you must prove that you are not afraid of water and, if needed, you can swim.

So, if you cannot swim at the moment of your recruitment, you have some extra time to take swimming lessons before your employment.

Is there a swimming test at the recruitment interview?

Currently there is no swimming test at the time of the recruiting. Arab companies trust candidates to have this ability, but the academy training programme has a ditching test where future cabin crew must prove their ability to swim.

How do you prove you are able to swim?

The courses for future cabin crew, whether insured by the employing company or an independent aviation school, have a ditching module. The ditching module involves putting your life-jacket on, swimming across a pool, climbing into a lifeboat and rescuing a drowning passenger.

In the videos below you can watch two versions of ditching training

Join us on an exclusive 4 day training course. We’ll share everything you need to know to pass the cabin crew interview stages, we will edit your perfect CV and take professional pictures for your online application. At the end of the course, you will be fully prepared for the interview. Book your seat now! 

All about cabin crew tattoos

Are cabin crew allowed to have tattoos?

This seems to be a commonly discussed issue among those, men or women, who wish to become cabin crew, but already have tattoos, and Nicoleta Gherman, trainer and recruiter, has already answered a few questions on this topic.

As a general rule, it is considered that, having tattoos isn’t a problem as long as they aren’t visible whilst wearing the uniform, but numerous companies that hire, ask cabin crew candidates during the interview whether they have any tattoos or not.

Some of the people we know, are of the opinion that they haven’t made it pass the first stage of the interview because they have admitted having a tattoo, even if this was positioned on their shoulder, back or stomach. Others, who kept quiet about their discrete tattoos during the interview, passed without any problems – it seems an unfair and confusing situation for those going to the selection!

One thing is certain: each airline adopts a rule when it comes to cabin crew tattoos. Some companies’ policy says that a flight attendant is not allowed to have any tattoo, while other companies’ policy says that, as long as the tattoo isn’t visible, it is not a problem.

Company policy regarding cabin crew tattoos

The airline companies’ argument for their not wishing cabin crew to have tattoos is that, if they, at a certain point, design a new uniform with shorter sleeves or of a finer material, it is possible that cabin crew’ tattoos will be exposed in plain sight.

Qatar Airways policy regarding cabin crew tattoos

No tattoos allowed, regardless of the area they’re located in. This company does not tolerate tattoos and did not hesitate to make redundant senior employees when they introduced this rule.

Etihad Airways policy regarding cabin crew tattoos

If tattoos can be covered by the uniform, they are not a problem. Camouflaging a visible tattoo is not allowed: “No tattoos that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted).”

Emirates policy regarding cabin crew tattoos

Tattoos are allowed as long as they are not visible whilst in uniform. “No visible tattoos while in Emirates Cabin Crew uniform (cosmetic and bandage coverings not permitted).”

Wizzair and Ryanair policies regarding cabin crew tattoos

Tattoos can not be visible whilst wearing the uniform. Does not allow any visible tattoos. Only those that can be covered by the uniform are allowed.

An airline company will never hire cabin crew with visible tattoos. Furthermore, there are companies that completely prohibit the presence of tattoos, no matter what area of the body they are located in.

Generally, the policy says that no cabin crew can have visible distinctive mark (tattoos, scars, birthmarks). Most uniforms for cabin crew consisting of a skirt/gymslip knee length and short-sleeved shirt, so that it is forbidden to have tattoos or any visible marks on any of the body parts in sight.

The visible parts of the body are: face, neck, hands, arms, legs.

During the assessment day, recruiters might ask you to fill out a form where you mention if you have any birthmarks or tattoos, and where exactly are they positioned on the body. If you do not wish to declare a tattoo to the recruiters, it will eventually be revealed during the medical test that every cabin crew must undertake at the airline’s medical clinic, after the employment. In this case, your employment contract ceases immediately and you will be sent back home.

Emirates-CabinCrew

The cabin crew job interview. How do you impress the recruiters?

Most candidates complain that they do not know exactly what recruiters are looking for, when selecting new employees. True, there is no standard profile or recipe for success when it comes to the interview, but there are some tips that any future cabin crew should consider when applying for this job.

How does a future cabin crew persuade recruiters?

1. Appearance

Details make a difference, and the image of a cabin crew is extremely important because it mirrors the company’s image. So, make sure that for the interview your look flawless ,you respect the dress code and feel comfortable in your clothes. We have already thoroughly described, in one of our articles, the way you should dress for the interview, so you may get your inspiration from there.

2. CV

Your CV should represent you, speak for you and not be too long. During our How to be cabin crew courses, we are reviewing each candidate’s CV so that they don’t encounter any problems at the interview. A well structured, consistent, businesslike CV will make a difference to the recruiters.

3. You already know what answers to give

Questions are somewhat standardised at the interview, so, it’s a good idea to have some ready-made answers, not to be forced to formulate them on the spot, when emotions are already playing tricks on you and make you go out of words. Make a list of potential questions and answers and do not let the recruiters surprise you.

4. Enthusiasm

It’s what you shouldn’t miss for the interview. It’s your main weapon, the one that proves the recruiters how much you want this job. Show them your enthusiasm, be blithe during the interview and no matter how tired you are, do not let that show.

5. Humour and a contagious smile

It is advisable to have humour and a detached approach, without taking it to the extreme. Don’t make bad jokes, but know when to make those around you smile, recruiters included. Smile from the heart and do not forget that “a smile brings a smile”

6. Ask intelligent questions

At the cabin crew final interview, recruiters might request you should ask them something. Make sure you know what you want to ask. Some examples might be:

  • What advice would you give a future cabin crew?
  • What would be, in their opinion, the biggest challenge for a flight attendant?
  • What is the company’s development strategy? (unless they have already been mentioned in the initial presentation of the company)

Good luck, and see you among the clouds!

Join us on an exclusive 4 day training course. We’ll share everything you need to know to pass the cabin crew interview stages, we will edit your perfect CV and take professional pictures for your online application. At the end of the course, you will be fully prepared for the interview. Book your seat now!  

Qatar Airways cabin crew

The Qatar Airways Cabin Crew Interview. Process and Stages

Today, we will present you the stages of the interview, for you know what to expect that day.
Being an Open Day session, anyone that corresponds the requirements may attend the interview, without prior registration on the site.
Usually, the Qatar Airways Cabin Crew Interview lasts two days:

Day One – Open Day

Each candidate comes forth to the recruiter where he leaves the resume and photos and responds to 1 or 2 questions such as “Why do you want to be a flight attendant?” or “Why did you choose Qatar Airways?”. After this conversation with the recruiter, they will let you know if you are invited for the interview the next day, or not.

Day Two – Assessment Day

Starts very early in the morning (at about 7 or 7.30 am.). First, the candidates will be presented the company and life in Doha. Next, the written English test which lasts 45 minutes and consists of 5 types of exercises: text dependent questions (answer questions related to a given text), multiple choice (choose the correct answer from the ones given), fill in the blanks with the appropriate word, 5 mathematical lateral logic questions and an essay on a given subject. The difficulty level is medium (B1 or B2) and aims to measure your ability to understand English language, grammar and fluency level and so on.

After the written English test, there is an oral test: each candidate enters a room, extracts a word from a bowl and has to speak about it for as much as possible. During this speaking exercise, the reach test is performed (one of the compulsory requirements of Qatar Airways is to be able to reach 2,12meters, while on your tiptoes and with your hand raised, without wearing any shoes) and recruiters also ask each candidate about any distinctive marks or tattoos (tattoos are prohibited at Qatar Airways).

A round of eliminations follows next. Those who qualify, enter the group games. Candidates are divided into teams and are given a task to be solved in about 15 minutes.

After the group games, a new round of eliminations takes place. The lucky ones get to the “grand finale”, which is the final interview. Before the interview, they are told about the payroll and benefit package the Qatar Airways flight attendants receive .

The final interview takes about 5 to 10 minutes for each candidate and focuses on a series of questions based on your CV, previous experience, readiness to relocate and so on.

Qatar Airways Rules

1. You must get home before 4 am, even if you’re free the day after.

2. Your father or brother cannot live in the same building with female flight attendants while on holiday.

3. You cannot use the phone or use any electronic device when you’re on the bus to and from work.

Read all about Qatar Airways rules

The final answer will be sent to each candidate via email, about 2 weeks after the final interview or sometimes later (time varies from one candidate to another).

Good luck! Wishing you to take off!

Cabin crew smoking

Are flight attendants allowed to smoke?

You’ve probably asked yourselves, especially if you are smokers, if this might influence your chances of becoming a flight attendant. I remember our first Conference for Future Flight Attendants in Romania, which we organized in the fall of 2013. This was when two of our spokespersons, two flights attendants, asked me if there was any place where they could smoke a cigarette. I pointed out the hotel garden, but my option wasn’t good enough for them. They were looking for an ‘out-of-sight place’, where no one could see them smoking while wearing their uniform. Disappointed, they gave up on the idea and just imagined that the event was a long flight where smoking would not be permitted. The entire discussion made me really curious about the matter so I asked them more about it. Here’s what I found out:

If the airline’s rules allow it, flight attendants can smoke

Most of the airline companies out there have strict rules concerning smoking. Some of the companies that allow their employees to smoke, under certain conditions, are Etihad Airways, Emirates, Ryanair, FlyDubai and British Airways. These companies want to know if you are a smoker as soon as the interview, because they need make practical arrangements, like booking rooms and such.

However, if you work for one of the airlines just mentioned, there are some important rules you must never forget: do not smoke in public places, or have your packet of cigarettes in sight while wearing your flight attendant uniform. If you do not wear your uniform you are free to smoke wherever and whenever.

Qatar Airways Flight Attendants are NOT allowed to smoke

Qatar Airways strictly forbids their flight attendants to smoke. Their rules are pretty clear:
You are not allowed to smoke, not in the break, not in public places, etc.
You’re not allowed to have cigarettes at home.

There are no exceptions from the rules. If you are seen smoking during a layover, you are exposed and you can actually get fired if one of your colleagues reports it. We know it sounds farfetched but it’s the reality.
Even if you smoke in your room there’s a big chance for your employer to find out. They always book rooms for non-smokers, so it’s very easy for the hotel personnel to notice if someone has smoked. Besides, a couple of times a year, the airline company checks their employees’ apartments for cigarettes, pork meat, alcohol or other forbidden items.

Of course there are flight attendants who smoke, but they are very good at hiding it. If you choose to do this you must be aware of the risk you’re taking. These are the official rules of the company, so please don’t take them lightly.

When asked at the Qatar Airways interview regarding smoking, please know that your answer will decide whether you’ll go forward in the competition for the job or not.

“I wanted tobe a cabin crew, but never thought i was good enough” Read the interview with Beata Clark , former Qatar Airways cabin crew 

qatar cabin crew

My colleague, Nicoleta, gave me a very good example of such an event – Once in Doha, at a recruiting day, after the English test, the candidates were given a smoking break. However, everyone who was seen smoking was eliminated. The best piece of advice we can give you is that if you are a smoker and want to work for Qatar Airways, you should seriously consider stopping.

Join us on an exclusive 4 days training course. We’ll share everything you need to know to pass the cabin crew interview stages, we will edit your perfect CV and take professional pictures for your online application. At the end of the course, you will be fully prepared for the interview. Book your seat now! 

stewardess glasses

The vision requirements a future cabin crew must meet

Because we’ve received so many emails regarding the vision requirements a future cabin crew must meet, I’ve decided to write this article with the information you need to know.

Diopters

According to the requirements imposed by most airlines, as long as your diopters are between +/- 4 and in some cases +/- 5 (depending on the airline company) you have every chance of becoming a cabin crew. However, if your diopters are higher that specified, you won’t be able to pass the eye test and work within the field.

The ISHIHARA Eye Test

Many companies test their future cabin crew to make sure they meet the vision requirements. The most common eye test is the Ishihara, which is a test of color and visual acuity. Dr. Shinobu designed the test in 1917, and it’s the easier way to detect color blindness.
*** important: if you’re planning a corrective eye surgery, be sure you do it at least six months before the interview.

Glasses vs. Contact Lenses

Both forms of vision correction are accepted by most airlines, but you must remember to always have an extra pair of glasses/ set of contact lenses with you. You might need them in case of emergency.

Good luck!

Do you know how to dress for the flight attendant interview?

cabin crew interview attire

Read tips and tricks about how to dress for the interview.

cabin crew outfit

How to dress for the flight attendant interview?

At the flight attendant interview, airlines ask candidates to present themselves in business attire. Recruiters pay very much attention to the physical appearance of each candidate, especially since we are talking about a job based largely on your look.

The flight attendants are the company’s image. Their attire must always be impeccable, from top to bottom: hairstyle, makeup, uniform, shoes. Another key issue that you must take in consideration is the attitude. You must have the proper attitude when you’re up in the clouds or back at the airport with your team. Passengers expect, in addition to a perfect look, that you show empathy, kindness, hospitality, sense of humor and generally that you are opened and always ready to crack a smile.

Recruiters seek all the things mentioned above in the candidates they interview. It’s easy for a recruiter, only at first sight, to determine whether or not you’re up for such a job. Therefore the first impression is crucial at the interview. Until you can charm them with your attitude, or impress them with your knowledge and English skills you must pass the “visual”. The way you look is what recruiters evaluate first. Therefore, all the information you can find on our website and at our preparatory courses (where we talk about “grooming”) highlights the interview attire. It has to be perfect!

Flight attendant interview attire for women

Blazer

A plain blazer (without patterns or stripes), in the same color as the skirt. Make sure the blazer is not too tight or outsized, so it appears as if you had borrowed it from your best friend. Find one that fits you well and compliments your appearance.

Shirt

Choose a shirt matching the outfit you wear: white, beige or blue, depending on the color of the skirt and blazer. If your shirt is see-through, make sure you wear a top underneath, so that the bra is not visible. Also, regarding the bra, wear white or nude and avoid the ones in electric or strong colors. Low necklines or unbuttoned shirts more than 1.2 buttons are not accepted.

Skirt

Our recommendation is to wear a knee length skirt (optimum length to mid-knee, right above the knee, not over the knee). The skirt should be just a bit loose (avoid pencil skirt style) in a neutral color: black, navy, gray or brown. Before the interview you should test how the skirt looks like when you sit down so as not to wrinkle too much or show too much skin.

Stockings / tights

If you go to the interview, you really need to wear tights, even if it is summer. It’s very important to choose nude tights, not black or other colors. Also in the day of the interview, it’s good to have an extra pair with you, in case you need it.

cabin crew interview attire
cabin crew hairstyle

Makeup

Search online for the best source of inspiration – flight attendants’ photos. Start your makeup with concealer and foundation to even out your skin tone and texture. As a final touch, you can choose a blush and red or nude lipstick.It is advisable to choose a lipstick rather than a lipgloss. It gives you a more serious and professional look.

It’s advisable to avoid “smokey eyes” or cosmetics in metallic colors, as well as too much blush and mascara.

Do not forget about your manicure and pedicure also. Nails should be of medium size, covered with nail polish in neutral colors. Avoid harsh, false nails or strong colors.

The golden rule “less is more” is what you must remember particularly when it comes to make up!

Hair

The rule is like this: if hair length exceeds shoulder line, you should style it in a bun or in a French twist. If you hair is shorter than your shoulder line, then make sure you style it as neatly as possible, eventually use some simple hairclips if it comes into your face. If wearing bangs, then it must not exceed your eyebrow line.

Accessories

A chic scarf matching your outfit can bring a “flight attendant” touch to your look. You can wear the scarf around the neck, with a single or double knot. Also, be careful regarding jewelry, not more than one ring per hand, without chains or bracelets. In terms of earrings, choose some small, not exceeding earlobe, stones or pearls. Your watch must be small, with leather strap or metal. Avoid rhinestones or other applications, and plastic accessories.

Shoes

Must be stilettos, not very high, rather a pair of comfortable ones that are classy, in which you can easily walk and stand. Heads Up! Do not wear heels higher than 7-8 cm. NOT recommend: sandals, platformsm peep-toe shoes with straps or dancers shoes. Also, choose neutral colors like black, gray or navy.

Purse

A purse will complete your entire look. Choose one that’s simple, medium size (no envelope, no oversize bag), elegant (with handles or strap) without other applications, chains or stones.

Flight attendant interview attire for men

Suit

The interview, men can wear a navy blue suit, black or dark gray. The suit should be good quality fabric that will not wrinkle too easily.

Shirt

White or a light color, perfectly ironed. If you wear cufflinks, you can wear them for the interview, they are classy and elegant.

Tie

Wear a simple, plain or colored, but not too strident or with patterns.

Accessories

Black belt, black shoes (highly polished) and black socks.

Necessarily to be shaved and to have a fresh, bright and neat attire.

A classic timeless piece would be welcome to complete your look.

No other jewelry in addition to wedding ring, if necessary.

An elegant suitcase for your documents would also be a plus for the overall outfit.

 images source: How to be cabin crew students

IMG_6583_r

8 conditions a future cabin crew must meet

The conditions that a future cabin crew must meet are:

Age

  • Minimum 18 years old for most European airlines
  • Minimum 21 years old for the airlines from the Orient (Emirates, Qatar Airways, Etihad Airways, Oman Air, Flydubai)

Height

Accepted minimum height of each airline varies based on policy:

  • Minimum 1.57m -1.58 m (for ex: for Ryanair, Easyjet or British Airways)
  • 1.65 m for girls and 1.75 m for boys for Wiz Air

For the Middle East airlines usually you must reach 2.10m or 2.12m vertically, with your arm, barefooted, you may stand on your toes. Etihad Airways requires 2.10m whereas Emirates and Qatar Airways 2.12m. For Emirates you need to have also a minimum of 1.60m.

Be able to swim

Swimming is compulsory for this profession, so if you are not able to swim, you should begin taking swimming classes.

Highschool graduation diploma

This document is mandatory. However, there are some European airline companies that don’t ask for a diploma (Ryanair, Easyjet, Vueling)

Good luck!

No visible tattoos

Airline companies accept tattoos as long as they are not visible when wearing the uniform. But bear in mind that there are companies like Qatar Airways, which does not accept any tattoos, even if they are not seen when wearing the uniform.

English language skills

All airlines require fluency in English for their flight attendants, both written and oral. You must have a good level of English to be able to pass the interview.

Good health

As a future flight attendant, you will be the subject of a series of tests and medical examinations. Their purpose is to detect any possible disease or illness that could aggravate during flights.

Vision requirements

The only accepted diopters are +/- 4, provided you wear both glasses and contact lenses. These are the minimum requirements that a flight attendant should meet. In addition, each airline may impose its own rules on employment, so read the recruitment ads thoroughly.

If you want to become cabin crew register now for our upcoming interview preparation courses. We provide intensive trainings that will give you all the skills needed to work as a flight attendant. More details here.

What’s the height a cabin crew must have?

The questions regarding the height of a flight attendant are very common. Height limits vary from company to company and it represents an elimination criteria.

What height should I reach to be hired as cabin crew?

Generally, a future cabin crew needs to be at least 157 cm tall. Here are some guidelines for the height required by companies that frequently recruit:

Etihad Airways – minimum 210 cm – must reach this height with your arm, barefoot; you can stand on your toes.

Qatar Airways – minimum 212 cm – must reach this height with your arm, barefoot; you can stand on your toes.

Emirates – minimum 212 cm – must reach this height with your arm, barefoot; you can stand on your toes.

Ryanair – minimum 157 cm, 188 cm maximum.

Wizz Air – minimum 165 cm for women and at least 175 cm for men.

British Airways – minimum 158 cm , 186 cm maximum .

Virgin Atlantic – at least 158 cm.

Easyjet – minimum 158 cm , 190 cm maximum

“My height is 187 cm. Could this be a problem?”

If the conditions of employment specify maximum limit and you exceed it you will be disqualified. In general, unless specified, the upper limit is considered to be 190 cm.