What it’s like to be a Cabin Crew?

You may have heard many of your friends say that they dream of becoming a member of the cabin crew. After long talk sessions with them about their job, you could have developed the same goal. Before deciding on following their footsteps, there are a few things that you need to know about what it is like being a cabin crew.

The training is no joke. The training that you have to go through is very challenging and will take around four to eight weeks. You have many written and practical exams that you need to complete. This means that you will have to spend long hours to study and understand everything that you learned in the classroom. After some time, there will be aircraft cabin mock-ups that could be dreadful. You are required to pass each exam with at least 90% grade. If you fail to reach this mark three times, the airline will send you home. Once this happens, you won’t be able to reapply for six months. You have to deal with the differences in time and weather in different places. For flight attendants that travel internationally, it is a struggle to adapt to the life of experiencing different time zones and climate or weather every day of your career. Because of the schedule that you are on, you will most likely become sick at the beginning because your body is not programmed to go through that as frequently as you do as a flight attendant. However, after some time, you will become accustomed to that specific lifestyle. All you have to do is to ensure that you are in good health at all times. To avoid getting sick, you can take vitamins and health boosters. Though it is great to be living your dream, you need to remind yourself that health is wealth.

Dealing with passengers is not the easiest task. Every day, you will have to face people with different personalities, behaviour, and temper. As a cabin crew, it is essential to learn how to deal with all kinds of people. You will have to deal with some who will complain a lot or those who have multiple questions that may seem pointless. However, it is your responsibility to make them feel comfortable throughout the flight. Always remember to smile when you face your passengers. You are not their waiter, but you are the one who will save their lives if something happens. Although you indeed have to bring them their food and drink during the flight, you were not trained for weeks to do only that. You will learn what to do in case an emergency arises. There are procedures that you will have to perform during your mock-ups. You will be taught what you have to do if the plane malfunctions or a medical emergency happens mid-flight. As a flight attendant, you have many responsibilities, most of which is to attend to your passengers. However, you should never forget what you trained long and hard for. Although there is only a slim chance of something tragic happening, you still have to review and recall the steps you have to take. You will receive amazing perks.

As a beginner, your salary won’t be as high as you may have expected it to be, but there are several benefits that you can get. During your layovers, while working, your company will let you stay in excellent hotels. You will also receive discounted tickets when you want to travel for personal reasons. Regarding your salary, there is no need to worry. The pay will continue to work up the pay scale as time passes by. There will be no more holidays for you. During the contract signing, your employer will inform you that you will no longer have any holiday or birthday leaves. You will have a schedule that you will have to follow, and if your day-off falls on any of the significant holidays, then you are in luck. However, if you are scheduled to fly on those days, then you will celebrate with your passengers on board. Although it may be lonely, it is an entirely different experience that may be amusing at the beginning. After some time, you will get used to your schedule and spending most of your time away from your loved ones.

It is your responsibility to solve unexpected problems. One example of an unexpected situation is when a bug or pest has entered the plane. Though there are people whose job is to clean the aircraft often, there are still instances wherein you will find one, such as a cockroach, aboard. If this happens, you can perform cockroach control with non-toxic killer products. It may not seem that important, but it is crucial to show your passengers that you value cleanliness. Also, some people have a phobia of these pests. Making sure that the plane is bug-free ensures that none of the passengers will go into a panic attack.

These are only a few advantages and disadvantages of being a flight attendant. If you still want to be a cabin crew member after learning about what it really is like, then you should go ahead and pursue your dream.

Happy and safe flights!

Guest Post by Cora L.

We prepare you to pass any airline interview:

If you want to have a broad overview of the role and duties of cabin crew, airline companies profiles, stages of each airlines’s interview and how to pass them, we are waiting for you at our 4 days intensive course. We make your perfect cabin crew CV & pictures, we help you gain confidence and learn how to speak in public, so you will have a flawless performance at your cabin crew interview. Details and registration here.

Etihad Airways recruitments in Europe 2019 – 2020

Etihad Airways will recruit flight attendants in multiple locations in Europe. The airline company has announced recruitment dates for November and Decemeber 2019 until June 2020.

*the interviews are Assessment Day, which means you have to apply online, upload you CV and answer some questions. The candidates that pass this online assessment, will receive an interview invitation with the date, place and the hour of the interview.

 

Italy

25 November 2019 – Milan

19 February 2020 – Milan

 

Belgium

10 December 2019 – Bruxelles

24 March 2020 – Bruxelles

 

Portugal

6 January 2020 – Lisbon

21 April – Lisbon

 

UK

7 January 2020 – Manchester

4 February 2020 – London

28 April 2020 – Manchester

5 May 2020 – London

 

France

13 January 2020 – Paris

11 May 2020 – Marseille

 

Ireland

18 January 2020 – Dublin

13 April 2020 – Dublin

 

Spain

25 January 2020 – Barcelona

28 January 2020 – Madrid

3 April 2020 – Barcelona

6 April 2020 – Madrid

 

Greece

3 February 2020 – Athens

 

Germany

10 February 2020 – Frankfurt

9 March 2020 – Munich

18 May 2020 – Frankfurt

 

The Netherlands

21 February 2020 – Amsterdam

25 May 2020 – Amsterdam

Apply here.

Requirements

  • Minimum High School certification or any higher education.
  • Fluent English verbal and written comprehension; another language is an additional benefit.
  • Must be at least 21 years old on the date of joining.
  • Confident in water and be able to swim with the aid of a flotation device.
  • Able to reach 212cms without shoes.
  • No tattoos or body piercing (exception for one earring in the lower lobe of each ear for females only) that would be visible whilst wearing the Etihad uniform (bandages and cosmetic coverings are not permitted).
  • No criminal record.
  • Excellent personal presentation, style and image.
  • Willing to serve alcohol, including during the holy month of Ramadan.
  • Willing to comply with UAE and GCAA visa, medical and health screening requirements.
  • Communication Skills – Excellent
  • Customer Orientation – Excellent
  • English Language skills – Excellent

We prepare you to pass the Etihad Airways interview

 

  1. We offer you a 4 days intensive course during 5-8 december 2019  which prepares you to pass any airline interview. The course provides a broad overview of the role and duties of cabin crew, airline companies profiles, stages of each airlines’s interview and how to pass them. We make your perfect cabin crew CV & pictures, we help you gain confidence and learn how to speak in public, so you will have a flawless performance at your cabin crew interview. More details here.
  2. If you can’t come to our course, we offer you private coaching sessions held by our trainers at our office or online on Skype or Facetime. More details here.

 

Good luck to everyone!

After 5 years as Cabin Crew: nothing is hard if you have your wings

Lili worked for 5 years as Cabin Crew for Etihad Airways. She left the company when she was pregnant with her first child, but she has flying deep in her blood. For her “nothing is hard for those who got their wings”. Lili is brave, she followed her dream and started working for Etihad Airways in 2008, when there weren’t so many information about this company in the Middle East.

I was so excited to hear her story as it radiates passion and dedication. Nevertheless, Lili is a beautiful soul, a former amazing cabin crew.

How did you start flying? Tell us about your first encounter with aviation

Dear Anca, through this interview I hope to inspire young people to fly, to chase their dreams and do things with passion. I got to fly because that was my faith. I didn’t choose this job, this job chose me. I never thought that one day I will do this or that I will arrive that far, I think I didn’t allow myself dreaming so far. But then I got my wings and I learned to fly. I simply applied to all the jobs I thought were interesting, even for those abroad and one day I woke up with a phone call from a recruiting agency who offered me the possibility to attend an interview with an airline company from UAE. (I hadn’t even heard of this country.) Normally, I would have ignored such an invitation, because I was called to go in another city to attend the interview. I was 27 years old and I wanted to leave the country, to see how the world is. I succeeded the second time, therefore in august 2008 I arrived in Abu Dhabi. It was a whole different world, at first it was hard to accommodate with such high temperatures, but I had the luck to know someone from my hometown who made the accomodation easier. We are still very good friends till this day, and she is my connection with UAE and with the job among the clouds. I had 2 months of intensive training. We had courses till the afternoon, we arrived home at midnight and the next day we woke up in the morning to study and at 11 am we were going again back to the academy. It seemed liked my dreem job fit me like a glove. And it was exactly like that. I graduated with high grades at Safety and it was my strong point along my career

You worked 5 years for Etihad Airways. How was your first flight? Where did you fly?

The first flight was extremely difficult, I was supposed to be an Observer during the flight, but I had to work exactly the same as the others in order to satisfy all the passengers requests, it was a very interesting experience for me. The flight was full, on a small airplane (A320). I must say that even before knowing about this job, I was passionate about the shows on National Geographic related to airplanes (Aircraft Investigations, Disasters in air). There may be a destiny, right?

How was a day for an Etihad Airways flight attendant?

A flying day was a real ritual, because it meant the same make-up, the same hair style, same uniform and a Briefing before each flight. After this, you will walk proudly with the whole crew under the starring eyes of the passengers. The flights were mostly tiring, but everything was fine as long as the crew knew how to communicate and work in a team.  If this didn’t happen, the flight would be a failure, but each flight is a lesson. This job/world taught me to be grateful (for the fact that I was born in Romania and I had the chance to have an education, for the fact that I knew 4 seasons, and so on.), I learned to be the best, to be patient, to respect different cultures, to accept that we are all what we are.

Tell us a funny story of one of your flights.

Hmm, there were so many. I remember on the second flight as an Observer when my colleagues along with the Captain tried to prank me. Ah, a whole flight laughed when the copilot forgot to deactivate “PA” (public announcement) and all the passengers heard their private conversation after landing.

Have you ever encountered an emergency situation? How did you react?

Fortunate, I haven’t had serious incidents in my 5 years as Cabin Crew. I once had a gentleman who fell in a deep sleep and his wife thought he died. In this kind of situations most important it is to remain calm, to talk with your passengers and to ask the help of your colleagues. In general, I am a strong person, I don’t panic and I manage to deal calmly with this kind of situations and to be useful when needed.

Which was one of the great satisfactions that this job offered you?

Seeing happy people: that hand shake when they left the airplane, that “thank you” in their language, the joy of offering a smile. And not least, the joy of seeing and living for a short period of time in all those places I had the privilege to arrive to.

What will be the disadvantages of this job?

Oh, the minuses…yes, they are plenty. Seen from outside, it is a wonderful job, and nobody knows what it truly means. It involves a lot of physical work, not only mentally, it is about working long hours, taking care of people, washing toilets if necessary, cleaning vomit and the list goes on. The idea is that from the moment you arrived in the airplane till landing, the airplane is your home, and from the moment the doors are closed till opening you are there for anything that the passengers need and trust me a lot can happen: babies can be born, people could die, accidents can happen, and so on.

Do you miss flying? How is your life now? What plans you have in the future?

Yes, I miss it, even if I don’t have time to think about it and my baby girl is offering me all the joy and satisfaction I need. I was still working for Etihad Airways when I got pregnant (I had a long distance relationship with my husband, he was in Romania, and Lia happened on one of our escapades in Istanbul). I flew for 2 more months with her in my belly and my last flight was the longest one. What can I say? It was an amazing experience, I will always say that, I am glad I had this opportunity. If I had another age when I left,  I would have arrived far… I left from a FJ position (First and Business Class Attendant), and I was about to become Cabin Senior, but I didn’t had the opportunity. I have a tattoo “Alis Grave nil” (Nothing is hard for those who have their wings)

Best regards,

Lili.

Prepare yourself for the upcoming interviews with the big airline companies. Attend one of our How to be Cabin Crew courses and make a step  towards your dream. Details and registration here.

Interview process at Etihad Airways

One of our How to be Cabin Crew students who managed to reach the final interview and now is a happy Flight Attendant for Etihad Airways, told us how the recruitment day passed, step by step, and how she interacted with the recruiters the entire day.

Stages of Etihad Airways interview

The interview from Etihad Airways was one of the pleasant one’s from those at which I participated till now( I participated at Qatar Airways and Emirates interview) and I do not say this only because I managed to reach the final interview, but because the recruiters were extremely nice. They were 5 recruiters, 4 women, including a Romanian, named Valentina, and a French guy, Nicholas all dressed in Etihad Airways uniform (they were so ravishing). We were around 150 candidates present at the Assessment Day!

The day started the same as at Qatar Airways and Emirates interviews, we gave out our CV with the passport photo and they asked us one or two questions. I gave my CV to the French interviewer and he asked me what I am working at the moment, if I like what I am doing and why I have chosen Etihad Airways. Then next the reach test followed, touching the 210 cm limit, and I passed with no problems. We gathered all around and after all of us passed through the first task, the recruiters told us how the day will go.

The first task (or the second one, if you take in account the CV drop) was the English test, multiple choice, very easy from my perspective. Then followed the task where we received a question and we had to answer to it, probably they wanted to test our spontaneity. My question was very easily: What superpower would you like to have?. Nice, right? Other examples are: If you were a president what law would you change? or With which feminine character in history would you want to have dinner?. After the questions, they put us a movie to watch, about the town and the company, presented by Valentina and Nicholas. They were very funny, made jokes, asked questions, and of course, responded to our curiosities.

Next there was a break around 40 minutes and then followed by the first eliminations. They called some names, mine was among them and they asked us to take our stuff and to leave the room. We were the successful ones. I think after the eliminations we remained around 50. The next step was the group task, where we were divided into groups of 6 persons and each group had a supervisor, different from the one who asked us questions at the first task, so each candidate managed to be evaluated by all the recruiters. At this task, was the best moment to put in practice what I studied at How to be Cabin Crew course, I put in practice the recommended steps and that was how I successfully passed it. For the final interview, we remained only 30 persons, 12 had to take the interview the same day and the rest were scheduled the next day, me as well. I chose to have the interview the next day because I was extremely tired.

About the final interview, I don’t know what to say. Discussing with other girls I noticed that I was the only one with almost no working experience, this thing got me discouraged. Probably, I was the youngest one from the group. The interview duration was short, like 10 minutes. They asked me typical questions at which, probably, everybody responded almost the same: What it’s your opinion about the fact that you have to share an apartment with the other girls or what is your opinion about being relocated? The recruiters were very nice, one of them, I think her name was Elizabeth, wrote what I was saying, and Nicholas asked me questions.

In conclusion, everything worked smoothly over all, but I think that you need also a lot of luck to be a cabin crew. It matters much what is your mood that they, to detach yourself from everything, and never let yourself down if you are rejected.

Good luck, hope to see you among the clouds!

You can prepare for the upcoming interviews by attending our two day intensive training in Rome. Find more informations about the course here.