When you are working with people, when the professional path of your students is your responsibility, in our case the entire How to be Cabin Crew team, the feedback we receive from our students is very important for our work. It helps us understand what we are doing best and what we need to improve, what are our student’s needs and how we can do things better for them. I admit, after each course, I read very carefully every feedback received and many of them are giving me goosebumps and an immense satisfaction for our daily work.
I wanted to share with you this feedback received via email from our student, Andreea, after she participated at our How to be Cabin Crew course in June. I think it represents the essence of our work and from all we want to transmit to our students in the hours spent together. A How to be Cabin Crew course is not only about the preparation for an interview with an airline company, it is a life lesson, a useful tool for the people who need to boost their confidence, to overcome their emotions, to get out of their comfort zone and to look optimistically toward their professional future. Here are Andreea’s thoughts sent to us:
I am very happy to see how you succeeded to transform me in a very ambitious person regarding getting my wings. Let me tell you how it all started. In a rainy day, a few weeks ago, I “woke up” searching interviews for a Cabin Crew job, like every other human passionate about this domain. That’s how I found you and reading your virtual pages with very much enthusiasm, I told myself I need to meet you in person. Why? Because I don’t know anyone else, in Romania, at this moment, capable and willing to share such a big volume of information about this domain…and for free!
I followed the correct steps and I registered for your How to be Cabin Crew course. Even if I am a strong person and mostly pragmatic, I felt the emotion of a new feeling at the thought that I will share, for a few days, the same physical space and energy with a beautiful group of people, motivated by the same values as me and ready to receive me in their world among the clouds.
I am the person who has standards, but never expectations. How? It is simple, I think that we attract towards us exactly what we are and therefore, taking care of myself and keeping a positive attitude, I have the certainty that the ones with which I will interact, will be very optimistic and they act under the same principles as mine. Nothing is by chance!
We tend to be friends with those who seem similar to us at the first encounter, but I fell in love with your team even before meeting you. I fell in love with your energy and the way you treat every person like they are the most important ones. I don’t know how to tell it better, but that’s what I felt, even if you were in the middle of your event in another city, you found some moments to talk with me. Now, thinking a little about how intense was the course in Bucharest and knowing that for you, breaks are a luxury, I appreciate you even more!
And then, we finally saw each other! If in the first day I felt my emotions, and also my colleagues emotions, starting with the second day, that beautiful decorated training room, was “flooded” with friendships, like we knew each other for a lifetime. For me, this was my first time having this kind of experience and I tell you sincerely, you will remain in my heart even if you want it or not.
I enjoyed very much all the exercises, the individual and also the group ones, and the most wonderful part was the stories of Nicole, our trainer, which were full of life lessons, but also a little bit funny. Another thing that I loved tremendously was that you really are what you teach us to be and that is a very big thing! Theory remains theory, if it’s not doubled by an attitude and behaviour in the same tone like the words you say. And you, not only you are a vivid example that intelligence, continuous knowledge and seriousness will bring maximum results. But you also added something: warmth and femininity. It is clear that you are strong women, but you are also very pleasant and of an elegance hard to achieve! Starting with the location of the course, the attitude towards us, the students, ’till your wardrobe choices, or the opening and confidence you showed us from the start, you overflow of beauty.
I will conclude by saying, with a child’s sincerity, that I would not change anything to this course. Yes, maybe with time passing and eventually with a little help for your former students, I would invest time and other resources in another version of the course, a long one. I understand that this course is structured especially to simulate the real interview with an airline company and that’s why, I would keep this formula, as well as the English course. And also I would add a course of ten days, in order to have more time to practice more exercises, to communicate more between us, students, and also, between us and you, because you are so dearly and we want to know you even better. And a little detail: would be nice to organise a night out in the city, especially when we have students from other countries, like it was in our case, Mauro and Scott. I understand that these days are very demanding for you and this is one of the reasons I proposed the second formula. Even if it’s a little bit longer, it could be more relaxing regarding the work volume and the information we are receiving every day.
Sincere congratulations for this project and thank you from the bottom of my heart for the information you offered us during these amazing 4 days! I appreciate as well your effort to let us know every new things from this domain through your Facebook and website page “How to be Cabin Crew”
Hugs and can’t wait to see you among the clouds!
Thank you Andreea for these kind words and we wish you happy and safe flights!