What means roster and how much does a flight attendant work in a month

The schedule of a flight attendant (called roster), it’s a subject constantly changing because it’s different from a month to another and this fact brings joy to any cabin crew. The moment you receive the email with the roster for the next month, your heart stars beating faster than normal and all that you want is to have a look on destinations that you already have in mind because in the depths of your soul this is the reason for choosing this job: to travel. The e-mail opens, and at first view I must admit that it is confusing and interpretable in terms of flights schedule and the number of blocked hours (representing the total number of hours that you’ll be away from home, but you will be paid only for the hours you fly).

The most important is the destination. Regardin this aspect, Emirates divides the flight attendants into a number of groups, and each month one of them has priority in choosing their favorite destinations. To be more clear, once at 3-4 Monday is sure that the destinations you wanted will be priority to those chosen by the rest of the crew. A roster is sent to your email address at the end of each month for the following month and any other changes can be checked both by email and by a special application for the phone which can be used only by employees of the company.

Theoretically, every month, a flight attendant can fly up to 120 hours but practically, about 100 hours and I am saying that because you just feel very tired with only 12 hours off (minum rest) between flights. Your body feels this fatigue and always needs time to recover in order to function at it’s full capacity. Each hour of the flight is paid with 54 aed (about 12 euros) and I have to say that payment starts once with the flight and not at the time you show for the flight or check in. Last year, Emirates decided to remunerate all flight attendants for delays, so that today, after the first hour of delay, the flight is considered to be started and payed for this reason. This includes both delays in the air and on ground, regardless of their nature, and personally I feel that such a measure was necessary if we think at all incidents that are forcing planes to postpone taking off due to technical problems or caused by weather phenomena.

None of the flights it’s similar with the previous or the following one, and that’s the reason why this job is a delight, a continuously change, an escape from everyday life. The crew is always different, and that’s because there are 25,000 cabin crew, which means that teamwork will always be the same but with new people everyday. However, there is a possibility to change certain flights with other colleagues, to ask for the same flight that your friend already has, or simply apply together on the next roster demand. I know that the chances of success are not always in your favour, but as long as there is a desire, there is hope also.

With this thoughts recorded in our informative journal, I hope with all my heart that I have provided useful information, and moreover my sincere opinion as former cabin crew who has embraced this job and I am absolutely thrilled by the fact that more and more of you want to change your life and future.

Kiss you all!

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How diversity interacts with the flight attendant life

It is all about tolerance, patience and acceptance. I still remember the moment of my interview in Bucharest with Emirates representatives when all candidates argued in front of the recruiters that they want this job because the want to experience cultural diversity. Because it sounds really exciting to share stories or to work in a diverse team. This is totally true, but there is a little secret that you maybe not know: during the 2 months of training, in the form of tests intentionally disclosed or taken by surprise, students are being cathegorised and by this measure they will be selected for the future flights. Depending on the personality of each student, of the way he reacts in emergencies, but also by the interaction with each other, all future flight attendants receive a “label”. I used this word not to make someone feel like an object, but when the company employs 25,000 cabin crew, at some point you become just a number, and I consider this to be a sad thing. Moving from a small company where everyone knows the personality and preferences of everyone to a more than multinational company in my opinion, was a huge change which caused me sadness put also joy.

It’s a nice feeling to know that your job ends once you leave the airplane, and if you do your job and passengers leave happy and satisfied, it means that you had a productive, successful day, and you can go home with a smile on your face as you did everything it was in your power to implement the values with which you have identified yourself in front of employers, so in front of the company itself.

Coming back to the diversity term, you can look at this aspect exactly as your heart dictates in the sense that you can make friends easily or can you limit your job to the requirements relating teamwork, but from experience I can tell you there is not enough time to know a person in only one flight. There are many steps along the way, passengers you have to be aware of above anything, and these things don’t allow you to get to the heart of your colleagues in order to known them better. Time is very short, and sometimes you become a small robot who wants to end the flight successfully and to go home peacefully. I could say that that’s the sad face of a day at work, but because I am that kind of person that changes her mood at 180 degrees in one second, I remember all my long flights and immediately I’m taken back by memories which I will remember smiling all my life.

All flights involving a layover bring people together, creating a real team, and giving you the opportunity to meet the person behind the uniform. There is enough time for service, passengers and their needs, dinner break and finally for giving attention to the one next to you. It is very important to be an open person, to accept people you are working with and not judge them no matter what happens always thinking about one important word: DIVERSITY. Before you say something or you react in a certain way, you have to be always aware of the fact that “normal” is a word with a different interpretation because what is normal to me may seem odd, unormal, new, to you. The plane can been seen as second house where there are living different people. It is true that English be an obstacle, but the body language, the smile and the eyes will always reveal one’s intentions.

Even though once I moved to Dubai my English was not perfect, I loved it, embrace it and I always felt that there is something more than words. That something which approaches people from all corners of the world. Always remember that tolerance, acceptance, kindness, are just a few of the qualities which define us as people and it would be a pity to lose them. Human being is indeed the most complex creation!

Join us on an exclusive 4 days cabin crew interview preparation course. We’ll share everything you need to know to pass the cabin crew interview stages, we will edit your perfect CV and take professional pictures for your online application. At the end of the course, you will be fully prepared for an interview with any airline company. Book your seat now! 

Punctuality. The key in aviation

“Time is money” is a slogan that adapts to any situation from everyday life, but when it comes to aviation any extra minutes that keep a plane on ground forces the company to take money out of their pocket. The same thing we can say about the cabin crew job: regardless of the employer company, there is a timetable that you have to follow with Holiness, and when it comes to punctuality, I can honestly say that means 90% of your business card. The story makes me to have already gone through this experience, and in the following I will tell you briefly my experience which has become a timeless:

It was my first month flying for Emirates and I had just landed in Dubai after a very long flight from the Philippines when I decided to check out the roster again. I had done this check somewhere at around 11.40 P.M, and the mistake that cost me afterwards was that I did not give importance to the date in which we found ourselves at the time. My roster was showing as follows: May 24 FREE, May 25 flight to Kuwait at 01.15 AM. After my interpretation I had two days off and the third day night departure to Kuwait. Checking date: May 23, flight date May 25. So from my calculations resulted that I get home, I have all the next day to enjoy Dubai, and the day after, in the night, go for Kuwait flight. The theory of an unexperienced and tired flight attendant. In reality, I had only one day off as after midnight I was already on May 24, and flight time being on May 25 at 1.15 A.M which meant that my preparation should start on my day off around 9 P.M. The fact that I did not checked the flight schedule carefully and I did not taken into account that it’s already 00.00 wich meant the beginning of another day, led me to failure for that flight.
I spent my first day off at the pool, in the evening I went out for a walk, and after that I went home where I felt asleep peacefully with the thought that it’s so good to have days off when you can really explore life in Dubai. But the next day early in the morning, shock and horror in my roster: “ABSENT” was written with big block red letters for the Kuwait flight. Initially I thought my phone or application was affected by the heat or the application got stuck, but after I called the number of the Crew Support, I was shocked to find out that I really missed the flight, and this incident will be documented in my file for the next six months. The first instinct was to cry because I was very nervous and it was not my intention to miss the flight, but after a few minutes I realized that I should calm down and explain to my manager what happened in fact and what was my reason for not showing up. Following this incident, which by the way I could have cost me being promoted I began to check my application twice on the phone, ask another opinion if I was too tired to figure it out, or even to use the Crew Portal which was conceived to avoid such situations.

One thing is certain: the cabin crew job makes you forget most of the times on what day of the week you find yourselves, what date and what time is at home, and that’s just because your home is up in the sky!

Join us on an exclusive 4 days cabin crew interview preparation course. We’ll share everything you need to know to pass the cabin crew interview stages, we will edit your perfect CV and take professional pictures for your online application. At the end of the course, you will be fully prepared for an interview with any airline company. Book your seat now!